Privacy and Refund Policies

Privacy Policy:

TechAlex.ca is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and share information about users of our website.

When you visit our website, we collect certain information about you, including your IP address, browser type, and operating system. We use this information to ensure that our website is functioning properly and to improve the user experience.

We also collect information that you voluntarily provide to us, such as your name, email address, and any other personal information you choose to share with us. We use this information to respond to your inquiries, provide you with requested services, and communicate with you about our website and services.

We may share your information with third parties in limited circumstances, such as to comply with legal obligations, to protect the rights and safety of our users, or to provide you with requested services. We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We take reasonable measures to protect the security of your personal information, but please be aware that no website is completely secure. We cannot guarantee the security of any information you provide to us, and you do so at your own risk.

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information we collect.

If you have any questions or concerns about our Privacy Policy, please contact us at help@techalex.ca.

Refund Policy:

At TechAlex.ca, we take pride in offering high-quality and reliable technological solutions to our customers. We are confident in the solutions we provide, but we understand that sometimes things may not go as planned. Therefore, we have created a refund policy to ensure customer satisfaction.

If you are not completely satisfied with the solutions provided, please contact us at help@techalex.ca or you can use the form on the homepage within 14 days of the initial solution provided. We will review your concern and work with you to find a solution. If we are unable to resolve your concern, we will provide a refund for the cost of the solution.

Please note that the refund will only be provided for the cost of the solution and not any additional fees or expenses incurred during the process.

Our refund policy applies to all of our solutions and services, with the exception of any specialized work that has been specifically agreed upon with the customer.

We strive to provide exceptional customer service and solutions, and we are committed to ensuring your satisfaction. If you have any questions about our refund policy, please do not hesitate to contact us at help@techalex.ca.

Thank you for choosing TechAlex.ca and have a good day!

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